NAF's Shipping Policy

We don't have a warehouse full of pre-made junk and a fleet of drones. Every order is printed specifically for you. This means your stuff takes a little longer to reach you. If you’re in a life-or-death rush for a shirt, you should probably re-evaluate your priorities.
Last Updated: Feb 2026

1. Fulfillment vs. Shipping

There are two steps to getting your gear:

  • Fulfillment (2–5 Business Days): This is the time it takes to actually print your shirt, press your hat, or fire your mug. Our partners at Printful handle this.
  • Shipping (3–7 Business Days): This is the time it spends in the hands of the carrier (USPS, FedEx, etc.) traveling to your front door.

Total Estimate: Most customers receive their order in 7–12 business days. If it’s been longer than 15 business days and you haven’t seen a tracking update, email us at support@iamnotafan.com.

2. Tracking Your Disappointment

Once your order ships, you’ll get an automated email with a tracking number. If the tracking says “Label Created” for three days, don’t panic. It just means the carrier hasn’t scanned it into their hub yet. Go outside and touch some grass.

3. International Shipping & Customs

We do not sell/ship to anywhere outside of the United States at this time. 

4. Wrong Addresses & Lost Packages

If you give us the wrong address and the package gets returned, you will pay for the reshipping. If the tracking says “Delivered” but you don’t have it, talk to your neighbors or your mailman. Once the carrier marks it as delivered, our job is done.

5. Partial Shipments

If you order a mug and a shirt, they might arrive in separate boxes on different days. This is because they are produced at different facilities. Don’t email us complaining that half your order is missing until you’ve checked all your tracking numbers in the emails we sent.

Shipping & Fulfillment Support

For questions about an existing order, contact us at:
Email: support@iamnotafan.com
Number: 1 (818) 921-NAFT
Mailing Address: 3085 Springfield Street, Simi Valley, CA 93063, USA
(Note: This is a correspondence address only. Do NOT ship returns here. They will be refused and you’ll be out the money and the gear.)